RootMilitary and Family Services

Military/Family Services

Service member, family and facility services for U.S. Southern Command are managed by the U.S. Army Garrison-Miami. The below service offices are in the Installation Services Center located on the U.S. Southern Command Headquarters. For a complete list of all services provided, please visit the U.S. Army Garrison-Miami website.


ID/DEERS office

The ID/DEERS office is located on the first floor of the Installation Services Center.  The office provides ID card and CAC services for U.S. military personnel & their families, DoD civilian employees and families, assigned contractors and DoD retirees.

Hours of Operation

Monday – Thursday: 7:30 AM - Noon & 1 PM - 3 PM

Friday:  7:30 AM - Noon

ID/DEERS contact info


Child Development Center

The USAG-Miami Child Development Center operates full-day child care programs for children six weeks old through five years old.  The center also provides a modified School Age Services program for Winter, Spring and Summer camps.

Child, Youth and School Services provides the U.S. Southern Command community with quality child development options and youth programs which reduce the conflict between parenting responsibilities and duty requirements, and enhance the development of children and youth by engaging them in constructive activities. 

The Child Development Center facility offers a nurturing, creative environment for your child, with age-appropriate activities built into each program.

Fees are generated from DOD guidelines and are based on total family income. 

Child Development Center Hours of Operation

Monday-Friday 6 AM - 6 PM

Child Development Center contact info


Fitness Center

The USAG-Miami Family & MWR Fitness Center is a new 44,000 square-foot, state-of-the-art facility. The Fitness Center is available for use by U.S. military personnel & their families, DoD civilian employees & families, contractor employees, assigned foreign military & their families, DoD retirees and other authorized MWR patrons (according to AR 215-1, Chapter 6).

The fitness center has something for everyone, including a fully-equipped weight room with cardio machines, free weights, dumbbells and hammer strength machines. The fitness center also has a gymnasium with two full basketball courts that convert to volleyball courts and two racquetball courts.  

The fitness center includes men’s and women's locker rooms with all of the typical amenities including a sauna. The customer service desk provides a variety of equipment that can be checked out by authorized patrons.

Fitness Center Hours of Operation

Entire facility:  Monday-Friday 5 AM - 9 PM

The weight/cardio room is open 24 hours.

Entire facility: Saturday-Sunday 10 AM - 5 PM

The weight/cardio room is open 24 hours.

Fitness Center contact info


Army Health Clinic SOUTHCOM

The Army Health Clinic SOUTHCOM provides ambulatory primary healthcare services to enrolled Active Duty Service Members. The clinic is located on the SOUTHCOM Headquarters at 9301 NW 33rd Street, Doral, Florida 33172, in the Installation Services Center, Suite A1040.

Hours of Operation

Monday – Friday  7 AM – 4:00 PM

Sick Call Sign In:  7 AM – 7:30 AM  

Closed Weekends and Observed Federal Holidays

*Minimal staff and services during designated training holidays*

Sick Call

Individuals reporting for Sick Call must be present in military duty uniform or military physical training uniform. Services Members who are on leave may report in civilian attire, however, must present a valid leave form upon reporting to clinical staff personnel.

Contact info

For appointments, medical questions or concerns please call (305) 437-1148/3559/1352, Monday – Friday, during the hours of operation.  

Appointment info

* Medical In-processing is conducted daily.  Ensure that you bring a valid military I.D. (CAC), a copy of your military orders, medical and dental records, and a copy of your latest shot record. 

* Pharmacy Services are available daily.  The Pharmacy will only dispense medications to Active Duty Service Members that were seen in the SOUTHCOM Military Medical Home.  Prescriptions that are written by network providers outside the clinic will need to have these prescription filled by network pharmacies.  These pharmacies include CVS, Publix, and Wal-Mart locations.

* Physical Exams are conducted on appointment basis only.  Contact (305) 437-1148/3559/1352 to schedule an appointment or for questions regarding physical exams.

Family & Morale Welfare and Recreation

The Family & MWR office is responsible for several programs for Southern Command military and civilian personnel and their family members. MWR offices are located in the Installation Services Center on the U.S. Southern Command Headquarters. 

Family and MWR contact info


Leisure Travel Services (formerly the Information, Tickets & Registration (ITR) Office)

The Leisure Travel Services Office, located on the first floor of the Installation Services Center, offers a wide variety of event tickets, tours and travel accommodations at discounted rates for U.S. military personnel & their families, DoD civilian employees & families, assigned contractors and retirees.

Hours of Operation

Monday – Friday: 8:30 AM – 4 PM

Leisure Travel Services Office contact info


Army Community Service

Army Community Service offers the following programs on and off site to meet community needs: Deployment or Mobilization Readiness, Soldier and Family Readiness, Family Advocacy Program, Transitional Compensation for Abused Dependents, Emergency Placement Care Service, Exceptional Family Member Program, Army Family Action Plan Program, Army Family Team Building Program, Relocation Readiness, Employment Readiness, Transition Assistance Program, Financial Readiness, Information and Referral Services, and Volunteer Programs.

Survivor Outreach Services South Florida

Survivor Outreach Services Mission: To build a unified program which embraces and reassures Families of our Fallen Warriors that they are continually linked to the Armed Forces Family for as long as they desire. The role of the SOS coordinator can be summarized as the person responsible for outreach, assessment, referrals, and advocate in general raising a red flag when gaps appear.

Child, Youth and School Services

The Child, Youth & School Services maintains a list of childcare centers accredited by the National Academy of the Education of Young Children (NAEYC) and has partnership with youth development organizations to offer youth recreational programs primarily during the summer vacation months. All service members and Department of Defense civilian employees attached to Southern Command are eligible to request child care and youth development subsidies. Service members are asked to stop by the MWR Office and fill out a request packet, which requires supporting financial documentation. The amount of subsidy given is based on the service member’s total family income. The Department of Defense fee structure is used as basis for determining subsidy. Packets and a list of available child care centers can be obtained by calling (305) 437-1144.

Visit the U.S. Army Garrison-Miami website or the Miami Family & MWR website for information on all services provided to the SOUTHCOM military community.