The tools below are available to assist you as you continue to support the SOUTHCOM mission via telework. For access issues, please contact the SOUTHCOM HQ Help Desk at (305) 437-1234 or by email at southcom.miami.scj6.mbx.hq-helpdesk@mail.mil.
If you have access to the SOUTHCOM NIPR Portal, a comprehensive list of these and additional resources is available from the homepage (click the "I need to..." button at top left, then, under the "I NEED TO..." column, click "IT Quick Guides").
DoD Telework Agreement (DD Form 2946, AUG 2021)
SOUTHCOM Top Telework Tools
Telework Dos and Don'ts
SOUTHCOM Intranet Portal Access Information
Email (OWA)
DEE OWA (Webmail)
How to access DEE OWA Webmail
Issues Common to logging into DEE OWA (Webmail) at Home
Outlook -Manage Members of NPE Such as Distro's or MESG's
Allow someone to Manage your Mail or Calendar
Retrieving Old Encrypted certs (Personal Computer) via OWA
Cross Domain Enterprise Email Service
ADDING AN OMB TO OWA (Personal Computer)
Add OMB to Mailbox (VPN)
How to Create and or Reopen a PST File (VPN)
Spear Phishing Guidance
CAC Related
Certificate Selection For Different Browsers
Rapids Self-Service
MilConnect
CAC at Home instructions
Use of CAC Readers for Teleworking
Activate the PIV-Auth Certficate
Update Email on CAC using DMDC "Rapids Self Service"
Phone Documentation
Call Forwarding Instructions
Meeting Server Instructions
GVS
GVS Desktop VTC Access instructions
GVS Quick Start Guide Tri-Fold
GVS ECVoIP User Instructions
GVS Phone Dialing Instructions
Managing Your GVS Periphrials
Dial by IP Instruction Guide
GVS Voice Integration Fact Sheet
VPN
Using SOUTHCOM Laptop with VPN
VPN Laptop Guidance
VPN Connectivity Troubleshooting
DMCC-S
DMCC-S TAB S3_Quick Start Guide
DMCC-S Dialing Instructions
How to Call Using a DMCC-S
Other helpful links, policy and documents
Internet Speed Test
Increased Telework Vulnerabilities- COVID 19
Website and Application Access: Computer with no VPN
Website and Application Access: Computer with VPN
Tips for Embedding Pictures: PowerPoint and Email
Electronic Equipment Entry & Exit Form
Programs for Use At Home
Anitivirus Home Use Program (AV HUP: PC and MAC)
Microsoft Home Use Program
Microsoft Home Use Program Instructions
McAfee WFH (60 days free)
ATAAPS
How to Record Telework in ATAAPS
Collaboration
Collaborative Support Tools (Teams)
Virtual Collaborations Best Practices
Voice Bridge Manager User Guide
CVR tool - Army Announcement
End-User Log on Guide to Microsoft Teamsv2
TAB A - Signed_CUI Waiver Memo_26 MAR 2020
Zoom Govt Web Guide
Zoom Host POCs
Zoom Do's and Don'ts
CVR Quick Start Guide for Microsoft Teams For Government
CVR End-User Log on Guide to Microsoft Teams
CVR Self Service Portal
SKYPE for Business
Skype for Business for Home Use (Personal Computer)
DCS
DCS User Guide
APAN
SOUTHCOM APAN VTC/Adobe Connect Instructions
APAN Connect Guide
APAN User Information
milSuite:
milSuite
MAC Computer
PIV Configuration for MAC
Cyber Security Related
Cyber Phishing
Wormlike Exploit
Internet Email Scam
Social Engineering, Social Media, Phishing and You
USANEC Phishing Facts