ID Cards | DEERS Enrollment
The ID/DEERS Office strives to provide exceptional customer service while enforcing regulatory standards granting enrollment in the Defense Enrollment Eligibility Reporting System (DEERS), and provide Common Access Cards (CAC) and/or Official Identification Cards to authorized Soldiers, Family Members, Retirees, 100% Disabled Veterans as well as Civilian and Contract Employees working on USAG Miami/US Southern Command installation.
The ID/DEERS office is located on the first floor of the Installation Services Center. The office provides ID card and CAC services for U.S. military personnel & their families, DoD civilian employees and families, assigned contractors and DoD retirees.
NOTE: In order to be issued a military ID Card to person(s) over 18 years of age and older, you need to present two (2) valid forms of unexpired ID. One must be a picture ID. No credit cards, conceal weapon permit, student ID nor SOUTHCOM badge will be accepted.
Schedule an Appointment
Search: Site ID #107785 | Click on “Schedule an Appointment”
Hours of Operation
Monday-Wednesday, Friday: 9:00 AM-3:00 PM (APPOINTMENT ONLY)
Monday–Wednesday, Friday: Walk-ins 8:00 AM - 9:00 AM (SOUTHCOM/USAG-Miami ONLY)
Thursday 8:00 AM – 12:00 PM, 1:00 PM-3:00 PM Walk-ins (SOUTHCOM/USAG-Miami ONLY)
Federal Holidays: CLOSED
ID/DEERS contact info
305-437-0900
During duty hours please leave message technicians are busy servicing customers. We will return your call within 24 hrs. In Order to be issued a military ID Card to person(s) over 18 Years of age and older, you need to present two (2) valid form of ID (s). Primary ID must be an unexpired picture ID. No credit cards, conceal weapon permit, student ID nor SOUTHCOM badge will be accepted.
Services Provided
Common Access Cards (CAC)
DEERS Enrollment
Dependent ID Cards
Retiree ID Cards
100% Disabled Veterans & Dependents ID Cards
CAC Pin Resets
Mail-in service to Retirees and their Family members living in Central & South America
Helpful Links
Passports & Visas
The SOUTHCOM/USAG-Miami Passport and Visa Office processes Diplomatic, Official, No-fee Passports and Visas for military personnel, DOD employees and family members travelling overseas on official business. We are committed to provide quality services and facilities, optimize resources, sustain the environment and enhance the well-being of the military community supporting the readiness and mission execution of the Department of Defense and the United States Southern Command.
Contact info
305-437-2751 or 2750 - Passport and Visa Agent (DSN 567)
Fax: 305-437-3293
Passport and Visa Office
9301 NW 33 St.
Room A1099
Doral, FL 33172
Passport and Visa Office Hours
Monday – Wednesday, Friday
8:00 a.m. to 10:30 a.m.
1:00 p.m. to 3:30 p.m.
Closed THURSDAYS for Training
1:00 p.m.– 4:00 p.m.
Services Provided
- Passport Services
- Visa Services
- Request for Visa Template
- Request for Expedited Processing of Official Passports (Save As)
- Passport Processing Times
Helpful Links
- Travel.State.Gov - Latest info and resources for foreign travel, including Passport and Visa resources and by-country travel info.
- U.S. Customs and Immigration Services - U.S. citizenship resources and info.
The SOUTHCOM/USAG-Miami Passport and Visa Office processes Diplomatic, Official, No-fee Passports and Visas for military personnel, DOD employees and family members travelling overseas on official business. We are committed to provide quality services and facilities, optimize resources, sustain the environment and enhance the well-being of the military community supporting the readiness and mission execution of the Department of Defense and the United States Southern Command.
Helpful Resources
Bona Fide Need of Official Passport Issuance
DoD 2DB Passport Wizard Tutorial
Common Errors of Memorandum in Lieu of Travel Orders
Memorandum in Lieu of Orders
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Military Personnel Office
We are chartered and determined to providing excellent, high-quality personnel customer-service support to the Service Members assigned or attached to U.S. Southern Command (SOUTHCOM) as well as their supporting agencies located throughout Latin America. More specifically, our goal is to provide first-rate personnel and financial service support through readiness - both home and abroad. The MPD is the liaison between the service member and MacDill Air Force Base Army Personnel Processing Center (APPC) / AMPO.
All personnel and some finance actions are processed through MacDill AFB.
Contact Info
Military Personnel Office
9301 NW 33rd Street
Room B1020
Doral, FL 33172
305-437-0739 / 1715 / 1717 / 1936 (DSN 567)
Fax: 305-437-1743
Hours of Operation
Monday – Friday
0730 - 1600
Services Provided
Here at the MPD we have the capability to produce ID tags for eligible service members.
Army Promotion Boards are held monthly by the element SGM.
- Retirements/Transition Assistance
Retirement Services and Transition Assistance for USSOUTHCOM service members are located in the U.S. Army Garrison-Miami Human Resources Directorate, and provided by the Military Personnel Office (MILPO).
Once a retiring service member obtains his/her retirement orders, it is imperative to contact the Retirement Services Officer at (305)437-1717 to schedule an appointment for their Retirement/Survivor Benefit Plan (SBP) briefing.
Service members that require DD 214s need to schedule an appointment with the MPD by calling (305) 437-0739/1715/1717/1936
- The Soldier for Life — Transition Assistance Program (SFL-TAP)
Available at (305)437-1717, is a centrally funded commanders program that provides transition assistance services to eligible Soldiers.
All Soldiers that complete 180 days or more of continuous Active Duty are eligible for and must complete transition services with few exceptions.
Retirees will maintain eligibility for life. Non-Retirees will remain eligible for 180 days after their separation date.
Family Member of Military Service Member. Family members of Soldiers are eligible for transition services and highly encouraged to attend if their spouse is the eligible Soldier. Family members of Other Uniformed Services (Marines, Navy, Air Force, Coast Guard), receive services up to 180 days after your sponsor's retirement date. Family members of a Non-Retired Veteran, receive services up to 180 days after your sponsor's separation date.
- Signing In and Off of Leave
As there is no Staff Duty here at USSOUTHCOM/USAG-Miami, service members will be signed in and off of leave the day they arrive at the Military Personnel Services.
The MPD is the liaison between the service member and MacDill AFB APPC / AMPO. All personnel and some finance actions are processed through MacDill Air Force Base.
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Joint Education Services Office
The Joint Education Services Office strives to deliver the highest quality education services and programs to the community in an effort to enhance recruiting, reenlistment and retention of the soldiers; to support the Army in improving Combat Readiness; and to retain and enhance a staff through continuous professional opportunities.
Army educational services provided by USAG-Miami consist of education counseling, coordinating tuition assistance request, GoArmyEd / eArmyu assistance and various on-site testing services.
Contact info
Joint Education Services
9301 NW 33rd Street
Doral, FL 33172
Email the Joint Education Services Office at usarmy.miami.usag.mbx.joint-education-services@mail.mil
Counselor
305-437-3292
Room E2093
Testing
305-437-1959
Room E2092
Admin
305-437-2287
Room E2089
Hours of Operation
Monday – Friday
0700-1600
Services Provided
Come visit your counselor if you need some assistance with any education counseling, MGIB, financial aid, college credit assessment or any other educational related need, you can reach us via email or by calling us at 305-437-2287.
Need Tuition Assistance? Army log on to www.goarmyed.com obtain your login username and password and let us help you with your enrollment into GoArmyEd the virtual gateway of requesting tuition assistance (TA) online at anytime for classes in the classroom, distance learning or earmyu online courses. Also, available assistance to obtain and coordinate tuition assistance with all military services. Any questions or concerns please email or call us at 305-437-2287.
The USAG- Miami Joint Education Testing Office offers various tests to service members for professional development. To schedule a test or for information on the wide array of tests available such as Army Personnel Testing (APT), Defense Language Proficiency Test (DLPT), DANTES/CLEP , Air Force E-Exam program and more please contact us via email or call us at 305-437-1959.
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Alcohol and Drug Abuse Prevention and Control Program
The Alcohol/Drug Abuse Prevention and Control Program (ASAP) was established on Sept. 28, 1971, for the identification and treatment of alcohol and other drug dependent persons in the Armed Forces. Federal statutes require that all Federal agencies provide alcohol and other drug abuse services to their employees.
As a joint command, HQ, U.S. Southern Command prevention programs are administered by The Department of the Army through U.S. Army Garrison - Miami IAW Department of Defense (DoD) Directive 1010.1 and U.S. Army Regulation 600-85, Army Substance Abuse Program (ASAP).
Alcohol and other drug abuse among DA personnel cannot be tolerated due to the profound affect upon personnel readiness, safety assurance, and ultimately our military defense capability. The primary objective of the ASAP at U.S. SOUTHCOM is to provide the substance abuser assistance, with the ultimate objective to restore them to full and productive performance.
Army Substance Abuse Program website
Services Provided
- Employee Assistance Program (EAP)
- Prevention Programs
- Urinalysis Testing Program
- Treatment Programs
Contact Info
305-437-3085
Alcohol & Drug Prevention
Installation Services Building
9301 NW 33rd Street
Miami, Florida 33172
ADCO – A1035
Drug Testing Coordinator – A1034 & A1086
Prevention Coordinator – A1031
EAP – B1025
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